Moving from Booksy
Bring your Booksy clients with you.
Ask Booksy for your data, bring the client file from it, and check every row before anything is saved. Your services, team and upcoming bookings come across from a spreadsheet.
No card. A person sets it up with you. Any import can be undone for 30 days.
What comes across.
You see every row before anything is saved, and two rows for the same person become one.
- Your client list
- From clients.csv in Booksy's export: names, mobile numbers, emails and your private notes about each client. Alevro knows the columns that file usually has and matches them for you; anything it doesn't recognise, you match yourself on the same screen.
- Services and prices
- From a spreadsheet: each service with its length and price. A service you already have here is left as it is.
- Your team
- From a spreadsheet: names, phones, emails and what each person does. Nobody is sent anything.
- Upcoming bookings
- From a diary export or a spreadsheet, one row per booking. Each one is checked against your real schedule, and a deposit already paid is recorded as paid.
What doesn't.
Better to hear it now than to find out after.
- Saved cards. Card details belong to your old tool's payment provider and can't be exported, so customers add a card at their next booking.
- Past visits. Upcoming bookings come across; visit history comes in a later release.
- Packages, gift cards and money a customer has on account.
- Marketing permission. Imported customers get messages about their own bookings, and nothing else until they say yes.
- A block on a client. Anyone you blocked on Booksy comes across like everyone else, so look down the list before you import.
- Reviews left for you on Booksy. Alevro doesn't collect reviews yet.
- Your profile in Booksy's app. Alevro isn't a marketplace, so customers who found you there will need your own link or site.
Getting the file out of Booksy.
Written in November 2026. If a menu in Booksy has moved since, tell us and we'll put this page right.
Your client list
- In Booksy, go to Settings, then My Account, then Export Data.
- Booksy emails you a zip file. Open it and find clients.csv.
- Bring clients.csv to Alevro's importer. If Export Data isn't there, Booksy's support can send the file.
What you'll see.
Two of the importer's five steps: matching your columns, then checking the rows. Drawn here on Glow, a made-up nail studio in Accra.
Who does it
How long it takes, and who does the work.
[How long a move from Booksy takes, from the first three businesses to make it: to collect]
The file is read in the background, so you can leave and come back to it.
- Do it yourself.Free, whenever you like. You see every row before anything is saved, and any import can be undone for 30 days.
- Let us do it.Let us in to do it for you. In Settings, under Importing, choose Help with the move and how long we may stay: 3, 7, 14 or 30 days. Our access ends by itself, reaches your imports and nothing else, and every step we take is in a log you can read. Included with a yearly Team plan, USD 149 otherwise.
- Do it together.Or we do it on a call with you, your file on one screen and your questions answered as they come. Talk to a person
Questions about moving from Booksy.
Will my customers hear from you when I import them?
No. An import sends nobody anything. From then on they get messages about their own bookings, like confirmations and reminders, and no marketing until they say yes to it.
What if something goes wrong?
Nothing is saved until you press Import, and then it all comes in together or not at all. For 30 days you can undo the whole import. Anyone booked since stays, and you're told who.
Can I keep Booksy running while I move?
Yes, for as long as you like. Bookings taken in Booksy after the import won't show in Alevro, so move your booking link across when you're ready, and bring any new bookings with a second import.
Do saved cards come across?
No. Card details belong to your old tool's payment provider and can't be exported by anyone. Customers add a card the next time they book.
Coming from somewhere else?
Dainton sets up every new business personally, and replies within one working day. 14 days free, no card, no contract.